IMPORTANT: PLEASE READ THESE TERMS OF SERVICE CAREFULLY. USING THE SERVICES MADE AVAILABLE ON THIS WEBSITE CONSTITUTES ACCEPTANCE OF THIS AGREEMENT.
All sales are final. Castle Rock Research will not refund any purchase.
We strive to maintain excellent customer service and satisfaction, including a guarantee that every book is as it is described on our website. If you are not satisfied with your purchase as a result of an error on the part of Castle Rock Research (including an incorrect order or shipment), you are eligible for an exchange within 30 days.
All exchanges must be accompanied by the original receipt (no reprints).
Send all returns for exchange to the address found on our contact us page.